Events Coordinator

About the role

We are looking for an enthusiastic Events Coordinator to join our friendly Events Sales team at a Hotel & Country Club in Crawley. The role focuses on managing enquiries for weddings, social events and conferences, turning interest into confirmed bookings while delivering a seamless customer experience.

Key responsibilities

• Proactively handle all sales enquiries for weddings, social functions and conferences.
• Build and maintain strong relationships with clients, ensuring a smooth journey from first contact to event delivery.
• Prepare detailed event proposals, contracts and invoices.
• Take ownership of events, overseeing planning, coordination and execution.
• Collaborate with internal departments to guarantee continuity of service.
• Participate in wedding fairs, hotel showcases and client show‑rounds, which may occur outside regular hours.

Required profile

• Previous experience in an events role, preferably within a luxury venue.
• Excellent communication and sales abilities with a proven track record of closing and upselling.
• Strong administrative and IT competence, comfortable with database or booking systems.
• Detail‑oriented, professional demeanor and awareness of confidentiality issues.
• Initiative‑driven, calm under pressure and able to work independently.
• Experience with Opera Sales & Catering is a plus.

Required skills

• Opera Sales & Catering
• Database/booking packages

What we offer

• Generous share of the monthly Service Charge.
• Career development through accredited training providers.
• Enhanced holiday programme and long‑service reward scheme.
• Employee Assistance Programme – Hospitality Action.
• Meals provided by our kitchen team while on duty.
• Free parking and reduced‑price stays across our hotels.
• Referral bounty and recognition awards for outstanding service.