Home Administrator – Care Home

About the role

The Home Administrator provides a warm, welcoming service and supports the Home Manager to ensure the care home meets high standards and delivers excellent care for residents.

Key responsibilities

• Provide full administrative support including Residents Personal Allowance Management, diary management, minute taking, photocopying, filing and record keeping.
• Deliver excellent customer service to residents, families, professionals and colleagues via phone, face‑to‑face and written communication.
• Maintain resident records and archiving in line with GDPR and company policy.
• Process and send invoices to head office promptly.
• Assist the HR department with operational activities.

Required profile

• Ability to support the Home Manager and liaise with head office.
• Strong organisational and communication skills.
• Attention to detail for record keeping and invoicing.

Required skills

What we offer

• Equal opportunities employer welcoming applicants from all communities.
• Professional development and training opportunities.
• Dynamic team culture focused on inclusivity, empowerment and collaboration.