Lettings Manager – Twickenham

About the role

Join Barnard Marcus, part of the Connells Group, as a Lettings Manager in Twickenham. You will lead a newly refurbished branch, shaping its future success while delivering outstanding service to landlords and tenants.

Key responsibilities

• Take full responsibility for the performance and growth of the Twickenham residential lettings team.
• Lead, inspire and develop a high‑performing team, driving market share and revenue.
• Oversee day‑to‑day lettings operations, including valuations, listings and tenant placements.
• Build and maintain strong, long‑term relationships with local landlords, tenants and property owners.
• Monitor branch performance metrics and implement strategies to improve results.

Required profile

• Proven experience in a managerial or senior lettings role within an estate agency.
• Strong leadership, coaching and people‑management capabilities.
• Track record of delivering excellent customer service and meeting business targets.
• Resilient, organised, numerate and detail‑focused with excellent communication skills.
• Full UK driving licence.

Required skills

What we offer

• Competitive OTE with uncapped commission.
• Clear, structured career progression and industry‑leading training.
• Full support and funding for the ARLA Propertymark qualification.
• Company car or car allowance.
• Comprehensive benefits package and opportunities for awards.