Operational Trainer

About the role

The Operational Trainer will join Eleanor Healthcare Group on a full‑time, on‑site basis in the London/Kent area. You will design, deliver and continuously improve training programmes that ensure all staff meet company standards, care regulations and best practice. This role supports the professional development of a diverse workforce across home care, care homes and other health‑related services.

Key responsibilities

• Develop, implement and deliver training sessions for staff at all levels.
• Create instructional materials, e‑learning content and job aids aligned with care regulations.
• Assess training needs in collaboration with line managers and evaluate programme effectiveness.
• Provide coaching, feedback and support to learners during and after training.
• Maintain accurate training records and competency assessments.
• Work closely with operational teams to identify gaps and drive continuous improvement.

Required profile

• Excellent presentation, communication and facilitation abilities.
• Proven experience designing and delivering adult learning programmes.
• Strong knowledge of instructional design principles and ability to assess training impact.
• Highly organised with strong time‑management and problem‑solving skills.
• Attention to detail and familiarity with care regulations and standards.
• Experience in the social care or healthcare sector is advantageous.
• Relevant qualifications or certifications in training, education or a related field are desirable.

Required skills

• Microsoft Office
• e‑learning platforms