Operations Executive – Senior Administrator

About the role

We are looking for a highly organised Operations Executive to support our client’s field teams and drive operational excellence. You will act as the central point of expertise, coordinating with internal teams, suppliers and third‑party partners while continuously improving processes.

Key responsibilities

• Maintain clear communication between internal teams, external partners, the client and suppliers.
• Provide operational expertise, troubleshooting and problem‑solving.
• Identify and implement process and system improvements using the latest technology.
• Support field team activities, including organising training sessions and events.
• Assist with the organisation of client off‑site conferences and meetings.
• Produce and distribute account toolkits and field documentation to agreed standards and deadlines.
• Coordinate equipment purchasing, distribution and asset tracking with third‑party suppliers.
• Work with the wider team to create and maintain Salesforce and reporting systems on tablets and mobile devices.
• Resolve day‑to‑day operational issues across functions.

What we offer

• Salary up to £28,000 DOE.
• Hybrid working (3 days per week in the office).
• Generous holiday package – 26 days plus bank holidays, increasing to 31 days with service.
• Competitive pension plan.
• Dedicated days for charitable community activities.
• Perks including gym discounts and access to the Peppy health app.
• DIGICARE+ app for second medical opinions and nutrition advice.
• Enhanced maternity/paternity leave.
• Investors in People Gold award and strong focus on training and development.