Personal Secretary – Mental Health Services

About the role

The NHS Ayrshire and Arran is seeking a Personal Secretary to provide confidential administrative support to the Mental Health Services directorate within North Ayrshire Health & Social Care Partnership. This permanent position is based at Ayrshire Central Hospital in Irvine.

Key responsibilities

• Deliver comprehensive secretarial support to the directorate, including correspondence and document preparation.
• Manage electronic diaries, schedule meetings, and coordinate appointments.
• Maintain electronic filing systems and ensure accurate record keeping.
• Take minutes at meetings and distribute them promptly.
• Handle confidential information in line with GDPR requirements.

Required profile

• O Grade/Standard Grade Credit or National 5 in English and Maths.
• SVQ Level III in Business Administration or equivalent qualification/experience.
• Recognised IT qualification or equivalent experience.
• Excellent written and verbal communication skills.
• Ability to work independently, maintain confidentiality, and adapt to changing demands.

Required skills

• Advanced keyboard proficiency.
• Minute‑taking experience.
• Electronic diary and filing system management.
• Microsoft Office suite: Word, Excel, Outlook, Teams, PowerPoint.

What we offer

• Permanent employment within a supportive NHS environment.
• Opportunities for professional development and training.
• A collaborative, caring, safe and respectful workplace culture.