Practice Manager

About the role

We are seeking an experienced Practice Manager to lead the day‑to‑day operations of our Ilford law firm. Reporting to the partners, you will ensure the office runs efficiently, complies with regulatory requirements and delivers a high standard of service to clients and staff.

Key responsibilities

• Oversee daily operational management of the practice, including administrative and support teams.
• Develop and implement policies, procedures and best‑practice guidelines.
• Ensure compliance with legal, regulatory and professional obligations.
• Manage HR processes such as recruitment, onboarding, performance management and staff development.
• Supervise facilities, health‑and‑safety and office maintenance.
• Negotiate contracts and manage supplier relationships.
• Monitor budgets, control operational expenditure and support financial planning.
• Lead strategic projects, risk management and business continuity initiatives.
• Coordinate IT and technology improvements with external providers.
• Produce management reports and operational performance metrics.

Required profile

• Proven experience as a Practice Manager, Operations Manager, Office Manager or similar senior role within a legal practice.
• Strong understanding of law‑firm operations and regulatory compliance.
• Excellent leadership and people‑management abilities.
• Commercially minded with strong organisational and problem‑solving skills.

Required skills

What we offer

• Competitive salary between £65,000 and £75,000 per year.
• Hybrid working model – three days in the Ilford office and two days remote.
• Opportunity to work closely with senior partners on strategic initiatives.
• Professional development and a supportive workplace culture.