Project Officer – Renters Rights Act (Part‑Time)

About the role

We are looking for a proactive Project Officer to support the implementation of the Renters' Rights Act within a busy local authority housing service. This part‑time role offers the chance to contribute to a significant housing reform programme and make a positive impact on local communities.

Key responsibilities

• Provide specialist advice and recommendations based on research, analysis, and evaluation of information.
• Manage complex and escalated customer enquiries and issues.
• Support the development and delivery of service plans to meet strategic objectives.
• Research legislative and policy developments and translate findings into reports, recommendations, and actions.
• Assist with projects and programmes to ensure compliance with the Renters' Rights Act.
• Maintain accurate project records, monitoring information, and data management systems.
• Build effective working relationships with internal and external partners and stakeholders.

Required profile

• Knowledge of the Renters' Rights Act and the Homelessness Reduction Act 2017.
• Experience managing projects within a large organisation, delivering work to agreed timescales, budgets, and quality standards.
• Experience working with a variety of internal and external partners.
• Experience engaging with residents from diverse communities.
• Strong report writing, communication, organisational, and analytical abilities.

Required skills

• Good IT proficiency.
• Presentation, literacy, and numeracy skills.

What we offer

• Competitive hourly rate of £26.04 (PAYE).
• Flexible part‑time schedule – 22 hours per week.
• Opportunity to influence housing policy and practice.