Senior Account Manager (AdTech / MarTech / SaaS)

About the role

Adverity is hiring a Senior Account Manager for its London office, working on a hybrid basis. Account Managers guide customers through their data maturity journey, turn partnerships into long-term growth engines and demonstrate measurable ROI to executive stakeholders. The base salary is £60,000 to £80,000 depending on experience and level, with variable compensation targeting £32,000 gross per year, capped at £25,000 per quarter.

Key responsibilities

• Drive revenue growth through strategic upsells and cross-sells, linking product capabilities such as AI analytics and Data Quality to customer needs.
• Identify expansion opportunities and build data-backed business cases that connect product to measurable ROI.
• Exceed Net Revenue Retention targets and anticipate renewal risks early to reduce churn.
• Own accounts end-to-end, from opportunity spotting to deal closing and internal alignment.
• Build multi-threaded relationships with executive stakeholders and maintain rigorous CRM documentation for planning and forecasting.
• Advocate for the customer's voice internally so the roadmap supports commercial expansion and retention.

Required profile

• Proven revenue expansion in SaaS, ideally in a Data Platform or AdTech / MarTech environment.
• Strong ability to identify, develop and close expansion, upsell and cross-sell deals.
• Deep understanding of enterprise buying cycles and stakeholder motivations.
• Experience with complex, multi-threaded accounts and executive-level engagement.
• Self-directed, outcome-obsessed and focused on growth.

Required skills

• Proficiency in CRM and success tools (e.g. Gainsight), including forecasting, account planning and stakeholder mapping.
• Ability to use AI tools and modern productivity software to streamline work.

What we offer

• Flexible working hours and home office.
• Internal shares program (EDPP).
• Regular team events and sustainable merchandise for all employees.
• Social responsibility days, including one extra paid day off.