Strategist, Agent Development (Arabic speaking)

About the role

As a member of the Agent Strategist function at Sierra, you will partner with Agent Product Managers and Engineers to scope, build, and ship AI agents that handle thousands of customer conversations each day. You will combine product strategy, conversational design, and customer insight to deliver high‑quality agents.

Key responsibilities

• Partner with PMs and engineers to define, develop, and launch conversational AI agents.
• Act as a trusted advisor to customers, shaping their AI strategies.
• Design, build, and refine conversational AI agents.
• Drive execution and delivery of multiple complex, high‑visibility projects.
• Coordinate technical and non‑technical stakeholders throughout the full development lifecycle.
• Maintain clear communication and strong relationships across all parties.
• Provide data‑driven strategic insights for customers and internal teams.

Required profile

• Excellent verbal and written communication skills.
• Strong understanding of software development, product management, and engineering principles.
• Analytical and problem‑solving abilities to identify risks and devise mitigation strategies.
• Proven leadership in managing multiple projects and inspiring teams.
• Fluent Arabic language skills.

Required skills

• Software development principles
• Product management
• Conversational AI design