Team Leader - Bar and Waiting Staff

About the role

Greene King is hiring a Team Leader for its Swan Hotel in Thaxted. The role is full-time and permanent, with an hourly pay of up to £13.00. As Team Leader you lead by example, making sure the team has what it needs so the shift runs smoothly, keeping standards high and customers happy.

Key responsibilities

• Depute for the management team and resolve issues that arise in their absence.
• Organise and coordinate the team during busy shifts so everything runs like clockwork.
• Keep the bar safe, legal and clean, and deal with any issues quickly and safely.
• Deliver a heartfelt and memorable experience for every customer.

Required profile

• A great eye for detail, making sure every pint is poured to perfection.
• Role model for the team, giving great service and welcoming every customer warmly.
• Ability to think on your feet and adapt to challenges during a busy shift.
• Positive, can-do attitude and a strong team spirit.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

What we offer

• Competitive salary and pension contribution.
• Training and development through apprenticeships across well-known brands.
• 33% discount for you and 15% for loved ones on all brands, and 50% off at Greene King Inns and hotels.
• Employee assistance programme covering mental health, well-being, financial and legal support.
• Family-friendly maternity and paternity policies and menopause-friendly employer status.
• Wage access before payday, retail discounts and referral rewards of up to £1,500.