Account Manager – Luxury Fragrance & Beauty
CHANEL · Londres
Description du poste
About the role
CHANEL is seeking an Account Manager for its Fragrance & Beauty division at Stansted Airport. You will lead a passionate team, uphold the brand’s luxury standards, and deliver exceptional client experiences in a dynamic retail environment.
Key responsibilities
- Inspire, develop and manage a high‑performing team, overseeing onboarding, training, goal setting and performance feedback.
- Drive business development through forecasting, promotional planning, KPI analysis and clienteling initiatives.
- Oversee day‑to‑day retail operations, including rota management, stock monitoring, reporting and execution of brand activations.
- Champion the brand’s signature service approach, ensuring immersive and authentic client interactions.
Required profile
- Proven leadership experience in a luxury or premium retail environment.
- Strong business acumen with the ability to analyse performance data and implement strategic actions.
- Excellent people‑management skills, including recruitment, coaching and career development.
- Ability to collaborate with retailer teams and cross‑functional partners.
Required skills
What we offer
- Opportunity to work with an iconic luxury brand.
- Dynamic, supportive team environment.
- Career growth within a global beauty leader.
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CHANEL
Londres
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