IAM Service Lead – Identity Access Management

About the role

As a member of the Identity Access Management (IAM) team at Capgemini, you will lead the design, delivery and governance of IAM services. The role ensures that the right people and systems have appropriate access to resources at the right time, supporting both on‑prem and cloud environments.

Key responsibilities

• Create IAM Service Design and detailed Target Operating Model (TOM)
• Lead transition knowledge transfer and shadowing activities
• Provide IAM service leadership and governance
• Track and report KPI/SLA performance
• Drive continuous improvement of IAM processes
• Manage stakeholder relationships
• Identify and mitigate risks and issues

Required profile

• Proven service leadership experience in a hybrid IAM environment
• Deep expertise across IAM domains: IGA, MFA, SSO, PAM and PKI

Required skills

• Microsoft Identity Manager (MIM)
• Active Directory
• Microsoft Entra ID
• Okta
• BeyondTrust
• Identity Governance and Administration (IGA)
• Multi‑Factor Authentication (MFA)
• Single Sign‑On (SSO)
• Privileged Access Management (PAM)
• Public Key Infrastructure (PKI)

What we offer

• Inclusive, disability‑confident workplace
• Opportunities for professional growth within a global consultancy
• Supportive environment encouraging you to bring your whole self to work