HR Administrator - HR Shared Services

About the role

An HR Administrator is needed for a busy HR Shared Services team covering the UK and Ireland. The role supports employees and managers across the employee lifecycle in a fast-paced, collaborative environment, offering exposure to HR systems and administration. The position is based in Greenford, London, with hybrid working options, and is advertised by the Advocate Group, a recruitment partner to the FMCG and consumer product sectors.

Key responsibilities

• Act as a key point of contact for HR queries from employees and managers via email, phone and ticketing systems
• Prepare contracts, employment letters and HR correspondence accurately and on time
• Support onboarding of new starters
• Administer employee lifecycle changes such as promotions, transfers, role changes and leavers
• Maintain accurate employee records in SAP HR and associated systems
• Support monthly payroll by ensuring employee data changes are accurate and submitted on time
• Assist with HR reporting, audits and data requests
• Support benefits administration, family leave processes and long service awards
• Contribute to continuous improvement and ensure processes meet company policies, employment legislation and agreed service levels

Required profile

• Previous administration experience, ideally in HR, Payroll or Shared Services
• Detail-oriented, able to manage multiple priorities in a fast-paced environment
• Good understanding of HR administration processes and the employment lifecycle
• CIPD study ongoing or planned is beneficial but not essential

Required skills

• Experience using HR systems (SAP HR or similar is an advantage)
• Confident communication and professional handling of sensitive information

What we offer

• Salary of £40k - 50k per year
• Broad HR Shared Services experience and exposure to end-to-end HR processes
• Supportive, collaborative team and development potential