Industrial Client Account Manager

About the role

Waggoner Engineering is seeking an experienced Industrial Client Account Manager to grow and strengthen relationships with industrial clients. You will act as a trusted partner, understanding client operations, business objectives, infrastructure and environmental challenges, and linking them to Waggoner’s technical expertise.

Key responsibilities

• Develop, maintain, and grow strong relationships with key industrial clients across multiple organizational levels.
• Gain a thorough understanding of each client’s business, facilities, operational priorities, capital plans, and technical and environmental challenges.
• Develop and execute strategic account plans focused on client satisfaction, revenue opportunities, and long‑term partnerships.
• Identify and pursue new business opportunities within existing and prospective industrial accounts.
• Lead opportunity development activities, including client positioning, capture planning, proposal strategy, presentations, and contract negotiations.
• Connect client needs with Waggoner’s engineering, environmental, water/wastewater, and other technical capabilities to deliver value‑added solutions.

Required profile

• Bachelor’s degree in Civil, Environmental, Mechanical Engineering or a related field.
• Minimum 7 years of relevant experience in engineering consulting, environmental services, or industrial infrastructure.
• Proven ability to develop and maintain long‑term client relationships and identify growth opportunities.
• Experience with business development activities such as account planning, proposal development, client presentations, and contract negotiations.
• Working knowledge of engineering and environmental services supporting industrial facilities (water/wastewater, infrastructure, permitting, site development).
• Strong communication, presentation, negotiation and relationship‑building skills.
• Willingness to travel as needed.
• Professional Engineer (PE) licensure or advanced degree is a plus.

What we offer

• Fun, family‑friendly, multicultural work environment supporting work‑life balance.
• WEI Incentive Program and Employee Referral Bonus.
• Healthy Workplace Program and competitive health benefits.
• Career development and training opportunities.
• Flexible/Hybrid schedule.
• Community service opportunities.
• Equal Opportunity Employer.