This job is no longer available
This job expired on 28/09/2026. It no longer accepts applications.
Triage / Housing Options Officer (Hybrid)
Essential Employment · Slough
Job description
About the role
This hybrid position supports customers by assessing housing‑related queries and delivering initial advice. You will work three days on‑site in Slough and two days remotely, providing a balanced work environment.
Key responsibilities
- Conduct initial assessments of housing cases.
- Provide written advice and, where appropriate, make legal decisions for customers.
- Refer complex or escalated cases to a duty officer.
- Maintain accurate records of interactions and outcomes.
Required profile
- Ability to evaluate housing situations and communicate decisions clearly.
- Comfort with handling confidential information.
- Willingness to work both in the office and remotely.
Required skills
What we offer
- Competitive hourly rate of £18.64.
- Hybrid working model (3 days office, 2 days home).
- Temporary full‑time contract with potential for extension.
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Essential Employment
Slough
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