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This job expired on 12/09/2026. It no longer accepts applications.
Customer Service Associate
Greystar · Manchester
Job description
About the role
The Customer Service Associate works within a property management team to ensure a high‑quality resident experience. This full‑time position involves day‑to‑day management of the community, supporting marketing, maintenance coordination and tenancy administration to meet occupancy and retention targets.
Key responsibilities
- Deliver front‑of‑house service, anticipating and exceeding resident expectations.
- Respond promptly to resident queries and complaints, providing effective resolutions.
- Support the creation of a positive, memorable experience for residents.
- Collaborate with team members to maintain smooth property operations.
- Assist with marketing activities and tenancy administration as needed.
Required profile
- Willingness to work mixed shift patterns, including weekends, with start times between 08:00 and 20:00.
- Strong teamwork orientation and respect for colleagues.
Required skills
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Greystar
Manchester