Litigation Controller

About the role

Flogas is seeking a Litigation Controller to join its finance team. Reporting to the Assistant Credit Control Manager, you will manage accounts within the litigation department and work closely with debt collection partners to protect the company’s financial interests.

Key responsibilities

• Action accounts through the litigation process in line with established procedures.
• Release orders where applicable and update accounts held by High Court Enforcement Officers and other third‑party enforcement agents.
• Maintain the bad‑debt provision, ensuring ledger balances are accurate and commentary is up‑to‑date.
• Submit insurance and insolvency claims according to policy requirements.
• Handle incoming queries professionally and in a timely manner.

Required profile

• Sound knowledge of debt‑collection techniques and processes.
• Ability to negotiate with customers to achieve satisfactory outcomes.
• Strong time‑management, adaptability and problem‑solving abilities.
• Empathetic approach when dealing with difficult circumstances.
• Drive to deliver results and excellent written and verbal communication skills.

Required skills

What we offer

• Discretionary bonus
• Enhanced pension scheme
• Life assurance
• Employee Assistance Plan (EAP)
• Health plans, free flu jabs and eye‑care vouchers
• Extensive discounts from major retailers
• 25 holidays plus bank holidays and an additional volunteering day (pro‑rated)
• Enhanced family‑friendly leave