Multifunctional Sales Associate (20 Hours, Southside SC)

About the role

MANGO is looking for a Multifunctional Sales Associate for its new store in Southside SC, London. The position is 20 hours per week, Monday to Sunday, and flexibility is required. The associate ensures the best customer experience, helps increase store sales and maintains the brand's image and service standards, while also doing cashier work and supporting stockroom operations.

Key responsibilities

• Deliver excellent customer service and make sure customers have a positive shopping experience.
• Contribute to sales by engaging customers, understanding their preferences and recommending suitable products.
• Handle cashier duties: process transactions, manage returns and exchanges, and ensure accurate cash handling and register balancing.
• Support stockroom work: receive, organise and replenish merchandise, keeping inventory accurate and distributing it to the sales floor.
• Keep the store well presented and uphold service standards.
• Use product knowledge to help customers and work with the store team to share insights and improve the customer experience.

Required profile

• Customer-oriented, proactive and responsible.
• Able to multitask across sales, cashier and stockroom functions.
• Ability to engage customers and contribute to sales growth.

What we offer

• Discount on all MANGO lines.
• Employee Assistance Programme covering confidential helpline, money concerns, well-being and legal advice.
• Training courses, personalised mentoring, development programmes and internal promotion opportunities.
• Possibility of international opportunities in over 120 markets.