Renal Medical Secretary

About the role

The Renal Medical Secretary provides a high‑quality secretarial service to the renal consultants and their multidisciplinary team within the NHS. Working in a fast‑paced hospital environment, you will act as the primary liaison between patients, clinicians and administrative staff.

Key responsibilities

• Prepare, type and dispatch clinical correspondence within agreed timescales and quality standards.
• Manage consultants' diaries efficiently, scheduling appointments and coordinating urgent test results.
• Serve as the main point of contact for patients and medical staff, handling enquiries with professionalism and sensitivity.
• Provide cover and secretarial support for colleagues during absences.
• Ensure compliance with Trust and Government policies, including waiting‑list management and the 18‑week guideline.

Required profile

• Confident communicator able to liaise with staff at all levels.
• Enthusiastic, motivated team player with strong problem‑solving abilities.
• High levels of tact, diplomacy and the capacity to prioritise workload effectively.
• Professional demeanor when dealing with patients and clinical teams.

Required skills

What we offer

• Professional development and leadership training opportunities.
• Ongoing recruitment support and employee assistance programmes.
• Benefits such as discounted gym membership, onsite fitness classes and car schemes.