Multifunctional Sales Associate (12hr Fix-Term)

About the role

MANGO is hiring a Multifunctional Sales Associate for its store on Kensington High St. The position is 12 hours per week on a fixed-term basis, Monday to Sunday, and covers customer service, sales, cashier duties and stockroom support.

Key responsibilities

• Deliver an excellent customer experience that meets customer needs and reflects Mango's brand values.
• Contribute to store sales by engaging customers, understanding their preferences and recommending suitable products.
• Handle cashier duties: process transactions, manage returns and exchanges, and ensure accurate cash handling and register balancing.
• Support stockroom operations: receive, organise and replenish merchandise, keeping inventory accurate and distributing it to the sales floor.
• Maintain the store's image and service standards, keeping the shop well presented and service consistent and professional.
• Use product knowledge to help customers and highlight key features and benefits.
• Work collaboratively with the store team, sharing insights and feedback.

Required profile

• Customer-oriented, proactive and responsible.
• Able to multitask across sales, cashier and stockroom functions.
• Ability to engage customers effectively and contribute to sales growth.

What we offer

• Discount on all MANGO lines.
• Employee Assistance Programme covering confidential helpline, money concerns, well-being and legal advice.
• Training courses, personalised mentoring, continuous development programmes and internal promotion opportunities.
• International opportunities in over 120 markets.