Senior National Account Manager

About the role

Deliveroo is looking for a Senior National Account Manager to join its UKI team. You will manage the day-to-day relationship with a portfolio of the company's largest restaurant partners, using data-driven insights to grow their sales and help them achieve operational excellence. The role sits in the Commercial team, which works with restaurants, grocers and new verticals worldwide.

Key responsibilities

• Act as the primary consultant for a portfolio of major restaurant partners, running weekly operational meetings and high-level performance reviews.
• Monitor and analyse partner-specific goals, turning complex data into clear stories showing partners where and how to improve.
• Increase revenue and health metrics by advising partners on selection, pricing and service levels.
• Deliver in-person training sessions on operational best practices, Deliveroo insights and on-site troubleshooting.
• Work with regional Commercial Managers to identify and prioritise growth opportunities across UK zones.
• Design and run marketing campaigns with restaurant marketing counterparts that create long-term value for both partner and Deliveroo.
• Involve Marketing, Operations and Product teams to deepen relationships with partners.

Required profile

• Proven experience in account management or a strategic partnerships role, ideally in a high-growth technology or marketplace environment.
• Ability to manage large datasets and turn them into actionable insights.
• Strong relationship-building skills and the confidence to present to senior stakeholders.
• A proactive, problem-solving approach in a fast-paced setting, and a collaborative mindset across functions.