Client Partner - Growth Leadership

About the role

Merkle, a Dentsu company, is hiring a Client Partner in London. The role owns growth across a focused portfolio of strategic clients, working closely with the Chief Client Officer to build senior relationships, identify opportunities early, develop a qualified pipeline and mobilise the business around client outcomes. It is not an account management, delivery leadership or internal operations role.

Key responsibilities

• Build and maintain trusted relationships with senior client stakeholders and stay ahead of industry trends and competition
• Develop and execute growth strategies with the CCO and SMEs, and manage the growth pipeline and deal progression
• Identify whitespace opportunities, anticipate emerging client needs and support growth stories and business cases
• Manage the portfolio for revenue, growth and margin, working with finance and operations on planning and forecasting
• Build, mentor and develop a high-performing team and collaborate with the wider business

Required profile

• 12+ years of client or relationship-led growth leadership in consulting, technology, digital transformation, CX, marketing technology or agency environments
• Proven track record of long-term client relationships that delivered substantial account growth and revenue expansion
• Credibility with director, executive and VP-level stakeholders
• Understanding of technology-enabled business transformation and the modern marketing, data and customer experience landscape
• Experience leading multi-disciplinary teams and solutions, and bringing new approaches to market

Required skills

• Commercial acumen: business models, profitability, forecasting and disciplined pipeline management
• Strategic thinking and relationship building
• Collaboration, resilience and accountability

What we offer

• Permanent, full-time role on a hybrid basis from the London office
• Tailored benefits including company-funded private medical insurance, virtual GP access and employee assistance programme
• 25 days of annual leave plus extra days for birthday, wellbeing and volunteering
• Discounted gym memberships, retail perks, electric car leasing and travel insurance