Strategy & Operations Manager, Subscription Partnerships

About the role

Deliveroo, now part of DoorDash, is looking for a Manager, Subscriptions Partnerships to join its Subscription EMEA Partnerships & Commercial team. Deliveroo Plus and Wolt+ are the subscription programmes offering customers benefits such as free delivery and special offers. The role leads strategic partnerships to drive awareness, engagement and subscriber growth, and owns the strategy and execution of high-stakes distribution and benefits partnerships for Deliveroo Plus and Wolt+ worldwide.

Key responsibilities

• Craft the short- and long-term strategy for Deliveroo Plus/Wolt+ distribution and benefits partnerships, enabling faster growth and a higher-value membership programme globally
• Negotiate new partner deals with the Global Business Development team and launch them through go-to-market processes
• Track and own KPIs and targets, and drive corrective actions, for example with marketing or through product features
• Lead end-to-end implementation of new initiatives and launches, coordinating internal teams and external partners
• Build joint business plans with partners, manage relationships and solve key challenges together

Required profile

• 5+ years of proven experience, preferably in strategic business development, subscriptions and loyalty programmes, or strategy & operations in a top-tier tech/platform company or management consultancy
• Demonstrated success building and managing high-impact partnerships with external stakeholders
• Ability to inspire and persuade internal and external stakeholders across teams
• Independence and ownership, with the freedom to drive initiatives
• Good business acumen and an eye for customer experience

Required skills

• Analytical skills and data fluency, including spreadsheets and AI, to drive data-driven decisions
• Problem-solving and project management skills